Thursday, December 10, 2009

Burning the Midnight Oil

We’re burning the midnight oil around here. Orders are coming in, and everyone wants their items by Christmas. We’re keeping up with the demand, but a few goofs have slipped in (which means more work in the end). It doesn’t help that we continue to tweak our processes in the middle of everything, which makes everyone agree up front, and then slowly grumble when they realize that they have to change a time honored way of doing something. I never really understood why everyone loves progress, but hates change… We’re appeasing the crew with tasty treats (and pie, must keep Cody supplied with pie) in order to keep them going. They can’t complain if they’re chewing.


Orders are going out on time, generally one or two days after the order is received. Some schedules cannot be accommodated, such as the customer that ordered a design on Thursday evening and then was disappointed that she didn’t have it in time for an event on Friday. We’re good, but are not miracle workers. Perhaps if we could borrow a certain sleigh and team of reindeer for a few minutes…

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